Licensed Premises Staff Training

Problem Solving in a Workplace

This course covers a range of problems that occur in the workplace- and how they can be recognised, controlled and solved.

Duration 30 mins* – £35.00

Introduction to HACCP Level 2

This course will start by covering some of the key terms you will need to understand before moving on to identifying critical control points and analysing some of the key hazards. It’ll show you how to determine control points and how to avoid cross-contamination in the food chain. It will also cover some of the control measures that can be taken along with how to address a problem if a critical limit is breached.

Approved by CPD, Gatehouse Awards, Institute of Hospitality & IIRSM – Duration 80 mins* – £35.00

Managing Meetings

The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise. Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.

Approved by CPD – Duration 60 mins* – £35.00

Online Courses

Customer Service

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

Approved by CPD – Duration 75 mins* – £35.00

Anti-Money Laundering

This course covers the essential facts about money-laundering, along with the relevant legal aspects and how companies can set up systems and policies to detect and deal with what is a major criminal problem, worldwide.

Approved by CPD & Institute of Hospitality – Duration 50 mins* – £35.00

Level 1 Food Safety – Retail

Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management. This level 1 course is about minimising the level of potential hazards in a food retail setting.

Approved by CPD, Gatehouse Awards, Institute of Hospitality & IIRSM – Duration 50 mins* – £15.00

Emergency First Aid at Work For Irish Audiences

What is Emergency First Aid? Well it’s exactly that, the first aid to be offered if an incident occurs. Not many of us are confronted with scenes of blood and gore in our everyday lives – so usually first aid could be as simple as sticking a plaster on a small cut. But what if you did find yourself confronted with a more serious situation. This Emergency aid course will highlight some of the most common situations that you might come across and the actions that you can take to help.

Duration 150 mins* – £35.00

Achieving Food Hygiene Rating Level 5

This course is intended to give you an overview of how the National Food Hygiene Rating Scheme works, what the scoring criteria are and how these are assessed by the inspectors, the appeals process, the Safer Food Better Business management system, E-Coli and concludes with some practical advice for ensuring your premises gets the best score possible.

Approved by CPD – Duration 50 mins* – £35.00

Level 2 Food Safety – Manufacturing

Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management. This level 2 course is about minimising the level of potential hazards in a food manufacturing setting.

Approved by CPD, Gatehouse Awards, Institute of Hospitality & IIRSM – Duration 75 mins* – £25.00